Número de registro: H/CA/01049. Reglamento de régimen interno.
Protection of personal data according to the RGPD
SO/ Sotogrande Spa & Golf Resort, in application of the regulations in force regarding the protection of personal data, informs that the personal data collected through the forms on the website: https://www.so-sotogrande.com/, are included in the specific computerised files of users of the services of SO/ Sotogrande Spa & Golf Resort.
The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and to carry out the commercial relationship and the performance of tasks of information, training, advice and other activities of SO/ Sotogrande Spa & Golf Resort.
This data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
SO/ Sotogrande Spa & Golf Resort, adopts the necessary measures to guarantee the security, integrity and confidentiality of the data, in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of personal data.
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation, and portability recognised in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user himself/herself by sending an email to: firstname.lastname@example.org or at the following address: Avenida Almenara S/n, C.P. 11310 – Sotogrande (Cádiz).
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them up to date, communicating any changes to the updated, notifying SO/ Sotogrande Spa & Golf Resort, of any changes.
Purpose of the processing of personal data:
For what purpose will we process your personal data?
At SO/ Sotogrande Spa & Golf Resort, we will process your personal data collected through the website: https://www.so-sotogrande.com/, for the following purposes:
1. Sending commercial information and newsletters about new services offered on the website and the sector.
2. The transmission of data to third parties with whom contracts have been entered into for commercial, contractual, administrative, marketing and/or operational purposes.
3. Sending promotional information electronically.
4. To provide the information requested by the user through the contact form.
We remind you that you can object to the sending of commercial communications by any means and at any time by sending an e-mail to the above address.
The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.
How long will the personal data collected be kept?
The personal data provided will be kept for as long as the commercial relationship is maintained, or as long as you do not request their removal and for the period of time for which legal responsibilities may arise from the services provided.
The processing of your data is carried out on the following legal bases that legitimise the processing:
1. The request for information and/or the contracting of the services of Hotel Almenara SLU, the terms and conditions of which will be made available to you in all cases. The terms and conditions will be made available to you in any case, prior to any possible contracting.
If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to process your request, it will be completely impossible to provide you with the requested information or to carry out the contracting of services.
The data will not be communicated to any third party outside SO/ Sotogrande Spa & Golf Resort, unless legally obliged to do so.
Data collected by users of the services.
In the cases in which the user includes files with personal data in the shared hosting servers, SO/ Sotogrande Spa & Golf Resort will not be held responsible. SO/ Sotogrande Spa & Golf Resort is not responsible for the non-compliance by the user of the RGPD.
Data retention in compliance with the LSSI.
SO/ Sotogrande Spa & Golf Resort informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI), it retains, for a maximum period of 12 months, the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the confidentiality of the communications and may only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to the judges and/or courts or the Ministry that so require. The communication of data to the Forces and Corps of the State shall be made in accordance with the provisions of the regulations on the protection of personal data.
Intellectual property rights https://www.so-sotogrande.com/
SO/ Sotogrande Spa & Golf Resort is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website and its services. Other rights are related to the contents of the website https://www.so-sotogrande.com/ and the services offered therein, as well as the programmes necessary for its implementation and related information.
The reproduction, publication and/or use of the contents, in whole or in part, of the website, other than for private use, is not permitted without prior consent. https://www.so-sotogrande.com/ website is not permitted without prior written consent.
Intellectual property of the software.
The user must respect third party software made available by SO/ Sotogrande Spa & Golf Resort, even if it is free of charge and/or publicly available.
SO/ Sotogrande Spa & Golf Resort has the necessary exploitation and intellectual property rights to the software.
The user does not acquire any right or licence for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfilment of the contract, the user will need written authorisation from SO/ Sotogrande Spa & Golf Resort. SO/ Sotogrande Spa & Golf Resort, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by SO/ Sotogrande Spa & Golf Resort. The civil and criminal responsibility derived from any incident that may occur in the servers and security systems as a direct consequence of a negligent or malicious negligent or malicious action on their part.
Intellectual property of the hosted contents.
The use contrary to the legislation on intellectual property of the services provided by SO/ Sotogrande Spa & Golf Resort and, in particular, of:
– Use that is contrary to Spanish law or that infringes the rights of third parties.
– The publication or transmission of any content which, in the opinion of SO/ Sotogrande Spa & Golf Resort, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
– Cracks, programme serial numbers or any other content that infringes the intellectual property rights of third parties.
– The collection and/or use of the personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of personal data.
– The use of the domain’s mail server and email addresses to send unsolicited bulk email.
The user has full responsibility for the content of his website, the information transmitted and stored, the hypertext links, the claims of third parties and legal actions with regard to intellectual property, rights of third parties and protection of minors.
The user is responsible with regard to the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user shall indemnify SO/ Sotogrande Spa & Golf Resort for the expenses generated by the imputation of SO/ Sotogrande Spa & Golf Resort in any cause whose responsibility is attributable to SO/ Sotogrande Spa & Golf Resort, including legal defence fees and expenses, even in the case of a court decision not in the event of a non-final court decision.
Protection of hosted information.
SO/ Sotogrande Spa & Golf Resort makes backup copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as the aforementioned data could have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, with the exception of specific backup services, do not include the replacement of the contents preserved in the backup copies made by SO/ Sotogrande Spa & Golf Resort, when this loss is attributable to the user. in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to SO/ Sotogrande Spa & Golf Resort.
In application of the LSSI. SO/ Sotogrande Spa & Golf Resort will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients of the same.
In the case of users with whom there is a previous contractual relationship, SO/ Sotogrande Spa & Golf Resort is authorised to sending commercial communications referring to products or services of SO/ Sotogrande Spa & Golf Resort that are similar to those that were initially contracted by the client.
In any case, the user, after proving his/her identity, may request that no further commercial information be sent to them through the Customer Service channels.